I’m so glad I chose John Russell from Richardson & Wrench Baulkham Hills as selling agent. Other agents who quoted for me either over-promised on expected selling price or were too busy to take my call and palmed the quote off to someone else in their office.
John not only gave a realistic estimation of the current value of the property, but he then set out a clear plan on how to add value and achieve a significantly higher sale price. Furthermore John promised to handle pretty much everything as part of his quoted fee.
John’s communication style made me feel very comfortable. He always kept me informed, followed up on everything, and communicated clearly.
Most importantly, John delivered on his promises and achieved an excellent result. He really did put in the effort and ‘go the extra mile’ to achieve the best possible price.
I would definitely recommend John Russell and R&W Baulkham Hills to anyone considering selling their home in the Hills District.
Just to say a BIG thank you from Robert and myself for the great work you have put in for us! We're so pleased to have the new tenant, sounds very good.
Special thanks too to James for open house and Emily for following up.You guys are a great team!
We purchased our house through Roy 7 years ago and turned to him again while selling it. Roy made the process incredibly easy for us and acted in a very friendly and professional manner both when we were buying and selling. We also turned to Suzie from R&W to manage our property while it was being rented out and received the same friendly and professional service.
Thanks again, and we would definitely recommend R&W Baulkham Hills to anyone looking to buy/sell/rent in the area.
Bought my first home back in 2007 from them and sold it a month ago with them. Roy and John are so professional and way beyond my expectation of real estate agents. Very friendly and very good at what they do.
After choosing Richardson and Wrench to sell our home in Winston Hills, we became part of the family of Richardson and Wrench at Baulkham Hills. There we met John Russell who supported us in every way possible during the sale of our house and the subsequent purchase of our home unit; our new home.
We appreciated John’s professionalism and knowledge and we were always happy to be advised by his wealth of experience. His good nature made it easy for us to approach him with problems or questions big and small; never feeling intimidated or rushed. This is a major factor when one is making a decision as big as the one we chose to make.
Richardson and Wrench is a unified, supportive team and it isn’t hard to conclude that the joy that exists in the office trickles down from the top where the phones are always answered or call-backs do take place and promptly. To see John now is to know that we are still part of his clientele and not customers he has had in the past. He is still there for us with a sympathetic ear, willing to impart his expertise and to offer his friendship.
Keith & Elaine
My husband and I sold our home of 44 years in 2014 and we were fortunate in that we chose Richardson & Wrench. Our selling Agent was Roy Wartmann. Our journey began nervously as Roy guided us through the many processes and protocols. Not only did he obtain an outstanding price for our house but Roy assisted us patiently throughout the whole procedure with absolute calm, warmth, dignity and a great sense of humour and then led us on to the next step of purchasing a home unit. Even after settlement and being firmly established in our new home, Roy has been there for us at every turn of the road offering advice and help whenever we have asked.
To enter the office of Richardson and Wrench at Baulkham Hills is to meet a smiling staff, always pleasant and ready to assist. One can always judge the happiness and compatibility that lies therein by the people at the front desk. How lucky we are in the choice we made! Thank you everyone at Richardson and Wrench and thank you Roy for guiding us through what we has initially envisaged as being a daunting experience.
Mr & Mrs L